Joan Herman joined the brand in 2017. She was appointed to the Board of Directors just a year later. Prior to joining Paysign, Herman served as the senior vice president in the payments division of Sunrise Banks. She’s also worked with UMB Bank in Kansas City, MO, Boatmen's Bank (now Bank of America), Heartland Bank, and served as a director at Heartland Payment Systems between 1997 and 2006. Herman began her career in payments nearly 30 years ago, holding various management positions in operations, product development, sales, and marketing on both the issuing and acquisition sides of the card business. She is responsible for executing and implementing the daily operations of the organization. Herman is a member of the board of directors of the Innovative Payments Association (IPA) and currently serves as treasurer. She received her undergraduate and graduate degrees from Webster University.